Frequently Asked Questions
Everything you need to know about bringing Goldmark quality into your home.
What is the typical shipping timeline for furniture orders?
Standard furniture items typically ship within 5-7 business days. Custom or oversized pieces may take 2-4 weeks for delivery via our white-glove shipping partners.
What is Goldmark's return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Do you offer assembly services for large items?
Yes, we offer premium white-glove delivery which includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee.
Are your wood products sustainably sourced?
At Goldmark, we prioritize the environment. 90% of our wood products are crafted from FSC-certified timber or reclaimed materials to ensure long-term sustainability.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five complimentary fabric swatches through our website to help you choose the perfect texture and color for your space.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger home investments.